Introduction

The following informs all pupils of how JEDS Driving school uses and protects the details that you provide to us when you use this website. Please read the statement below carefully, by accessing the website you are demonstrating that you understand its nature and adhere to the statement.

Our Privacy Policy

We will always ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using JEDS Driving School, you can be assured that it will only be used in accordance with this privacy statement.

Amendments

From time to time our privacy policy may change with recent updates. You should check back to page occasionally to ensure you are happy with any changes to this policy.

Information that we collect from you and how we use it

We may ask for the following information.

• Name, address and post code, DOB, employment status

• Contact details including phone number & email address

• Previous driving experience, preferences for driving lessons & services.

• Driving licence details including any convictions or other important information that may affect your ability or suitability to drive.

What we do with the information we gather

This information is used so that we can provide the best service possible and supply you with help and support throughout your learning experience with our instructors.

We may also use your details for the following:

• We may use the information to improve our products and services.

• Customer support: We like to keep your details on file so if you ever need to contact us we know who you are and which of our franchised instructor you are driving with so we can help you quicker.

• From time to time you may receive emails about our latest services, products and offers that you may interest you.

• You may also receive phone calls, SMS or emails from our team for market research purposes. You may also receive courtesy calls if you are an JEDS Driving School pupil to check if you are happy with our services.

Disclosure of your information

We do not sell or share your information to any third party for marketing purposes If we are merged or sold, your information may be shared with our new partners or owners.

We may also disclose your personal information with any of our franchised driving instructors for the purpose of supplying you with a driving lesson service.

Payments

Payments JEDS Driving School use Payment Service Providers to process your payments for our goods and services and refunds where necessary. Transaction Data is shared with Payment Service Providers, you can find their privacy policies here: https://ffb.co.uk/privacy you can also read our certificate of validation here. Any customer refunds will usually be made within 7 working days.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access, we have efficient procedures in place to protect the information we collect online.

You may choose to restrict the collection or use of your personal information in the following ways:

You may first allow us to use your information for marketing reasons and then change your mind. If this is the case, please inform us directly: info@jedsdrivingschool.co.uk

Your details will not be sold, leased or distributed to other parties without your permission or unless we are required to do so by law. We may use your personal information to send you promotional information about third parties which may be of interest to you if we have your permission.

You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee may be chargeable.

If the details we hold about you are incorrect, and you would us to update them, please let us know as soon as you can and they will be rectified immediately.

Cookies

JEDS Driving School website may gather information about your general Internet use by using cookies in order to help you personalise your online experience. Where used, these cookies are downloaded to your computer automatically. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

‘Essential’ cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. ‘Non-essential’ cookies and other technologies are only placed on your computer or device if you have consented to us doing so. You consent to us placing non-essential cookies on your computer or device by continuing to use our website with your browser settings set to accept cookies.

Cookies may be either “persistent” cookies or “session”; cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We use cookies for the following purposes:

(a) authentication - we use cookies to identify you when you visit our website and as you navigate our website;

(b) status - we use cookies to help us to determine if you are logged into our website;

(c) personalisation - we use cookies to store information about your preferences and to personalise the website for you;

(d) security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;

(e) analysis - we use cookies to help us to analyse the use and performance of our website and services; and

(f) cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.

Some of our service providers also use cookies and those cookies may be stored on your computer when you visit our website. These are the third party service providers that store cookies when you visit our website:

(a) We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s Privacy Policy.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

For further information on how we handle personal information please refer to our Privacy Policy.