1. General Information

JEDS Driving School acts as an agency introducing pupils to independent driving instructors. Driving Instructors are self-employed and all contracts for driving tuition are between the pupil and the instructor.

All of our self-employed instructors strictly adhere to the DVSA Code of Conduct, ensuring professionalism and integrity in every aspect of their teaching. Additionally, every instructor holds a DVSA Enhanced DBS certificate, providing reassurance of their commitment to safeguarding and maintaining the highest standards of trust and safety.

2. Eligibility for Driving Tuition

Tuition is available to clients who meet the following criteria:

• Aged 17+ (or 16+ if receiving the higher rate of Disability Living Allowance - mobility

• component).

• Hold a valid UK driving licence, presented at the first lesson and periodically thereafter.

• Meet medical fitness standards to drive, including being able to read a number plate at the required distance.

Notify the instructor or school immediately of:

• Points, endorsements, bans, or convictions on your licence.

• Any medical conditions or disabilities affecting your ability to drive.

3. Cancellations & Lesson Policies

Notice Period: At least 2 clear working days’ notice is required for cancellations.

Late Arrivals: Instructors will wait for up to 10 minutes. If late, inform the instructor, otherwise, the cancellation fee applies.

Unforeseen Events: Lessons may be rearranged or cancelled at short notice due to traffic, weather, or other uncontrollable circumstances.

4. Driving Tests

A 3-hour booking and an additional cost for the use of your instructor’s car is required on test day, covering pre-test practice, the test itself, and return travel.

Your instructor may withdraw the tuition vehicle for the test if:

• You have not reached the required standard.

• You are under the influence of alcohol, drugs, or medications affecting

• your driving ability.

If the instructor’s car is unavailable due to a mechanical issue:

• A retest will be booked at no extra cost to you.

• Every effort will be made to provide notice and a replacement vehicle for tests.

5. Payments & Refunds

• Payments must always be made upfront, keeping one lesson in credit.

• Advance and block bookings must be used within 3 months.

• Refunds will be calculated on a pro-rata basis at the normal hourly rate.

• Refunds are not available for completed lessons or expired block bookings.

6. Lesson Vehicle Policies

Tuition vehicles may change permanently or temporarily due to mechanical issues. Replacement vehicles will be arranged, but notice may be limited for last-minute changes. JEDS is not responsible for losses (e.g., test fees) if you decline lessons in the replacement vehicle.

7. Responsibilities & Conduct

• Pupils are responsible for any fines, penalties, or legal infringements incurred while driving.

• Complaints should be raised with the instructor or driving school within 7 days of the incident.

• JEDS instructors maintain a professional code of practice and uphold a smart appearance.

• JEDS driving instructors abide by a Code of practice, which can be found here.